What information do we collect and hold?

4. Collection of information: We may collect and hold personal information about you through your use of our services and our website. Examples of information we may collect and hold, includes (without limitation):

• your name, address, telephone number, email address; and
• vehicle registration number; and
• drivers licence number, date of birth, photograph (if applicable).

This information is usually collected directly from you, but it may be provided by other parties and / or generated by your use of our services and / or our website (such as through ‘cookies’ which are data stored on your computer’s hard drive when you use our website, or through other similar software technology).

You may choose not to provide any personal information to us, however, as a result we may not be able to provide certain services to you.

How do we use and disclose information?

5. Use of information: The primary reason for collecting personal information about you is to assist us to provide our services to you, to help us analyse the use of our services, to enable us to contact you in relation to our services, and to fulfil our legal obligations (if applicable). We will only collect information from you which is necessary for these purposes.

6. Disclosure of information: The intended recipients of any personal information we collect or hold about you, are us, our related entities, and our employees, agents and contractors (as necessary). However, we may also disclose your personal information to third parties where we are required or authorised by law to disclose such information.

Access to and correction of personal information

7. Accuracy: We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.

8. Access and correction: You can access and request correction of your personal information at any time. You may also request that we delete your personal information at any time. Any such requests should be made by contacting us (see below for details). Please note that there are some exceptions to your right to gain access to your information, including (without limitation) where:

• providing access would have an unreasonable impact upon the privacy of other individuals;
• the request for access is frivolous or vexatious;
• the information relates to existing or anticipated legal proceedings between you and us, and the information would not be accessible by the process of discovery in those proceedings; or
• providing access would be unlawful.

Protection of personal information

9. Protection of personal information: We will take reasonable measures to protect all personal information stored within our database. However, the transmission of information using the Internet is not completely secure. Accordingly, we cannot guarantee the security of data transmitted to our site and any transmission is at your own risk.

10. Other sites: We may provide links on our website to other sites. If you use these links, you will leave our website and we will not be responsible for the content of such sites or their usage of your personal information. We recommend that you check the privacy policies of such sites before providing any personal information.

Contact us

11. Further information: Please contact us if you:

• wish to discuss any privacy issues; or
• have any concerns regarding your personal information.

Our contact details are listed in the   “Contact Us”  section of our website.